Industries

Gaming market research

Know your players. Shape better games.

Gaming market research that turns player behavior into decisions

Gaming market research is how developers, publishers and hardware brands understand how players discover, choose and stay with games, and where to focus next. It spans player segmentation, concept and UX testing, pricing and monetization, retail and campaign research, and trend tracking, across console, PC and mobile. Basis runs it across the US, UK and globally, for AAA studios and indie teams alike.

The way players discover, choose and buy games is changing fast. Genres shift, platforms evolve, pricing models move on, and the purchase journey has almost certainly changed since your last release. So whether you’re launching something new, rethinking go-to-market or picking apart a flop, gut feel won’t cut it, you need answers you can act on.

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Our POV

The rules of gaming are being rewritten

We don’t just research the gaming industry. We live it. And one thing’s clear: what players want is shifting fast.

Escape used to be the goal. Now it’s meaning, identity and expression.

Today’s players want more than fun. They’re seeking experiences that reflect their values, struggles and dreams. Games like The Last of Us and Horizon Zero Dawn show how emotional depth and moral complexity are now at the heart of what draws players in.

AI is pushing that even further. NPCs aren’t just background filler. They’re responsive, dynamic, and increasingly indistinguishable from the player.

The result? Games evolving into open-ended simulations that feel uniquely personal.

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Game developer designing a new character using player insight

Genres are breaking down. And players don’t mind.

From Hades, where roguelike mechanics meet rich storytelling, to Death Stranding, which feels more like a mood than a format, today’s best games blend tones, styles and systems that resist easy classification.

Even mainstream franchises are mashing things up. In Fortnite, crafting meets competition meets cultural event. These hybrid experiences are redefining what a “game” looks and feels like.

This demands a new approach from day one. It calls for research, testing and segmentation to really understand your audience. We help teams stay ahead of these changes and design experiences that resonate.

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What great gaming research delivers

With long dev cycles, high stakes and fast-moving player expectations, there’s no room for guesswork. The job of research is to cut through the noise and focus your team on what actually moves a launch.

We help gaming teams:

  • Spot emerging genres, play styles and behaviors through trend analysis
  • Test concepts, features and storylines early
  • Understand why players convert, drop off or stick around
  • Optimize retail and D2C strategy with pricing, packaging and positioning insight
  • Build audience segments grounded in motivation, not just demographics
  • Align product, brand and UX around real player needs
How we research gaming

How a gaming study comes together

We don’t believe in off-the-shelf frameworks or endless decks. We work closely with your team to understand the problem, then shape an approach that fits the challenge.

That usually means tracking how players discover, research and choose games across retail, storefronts, subscriptions and live-service ecosystems. Building audience segments around motivation, preference and habit, not just demographics. Validating ideas through early play-testing, concept development, UX feedback and monetization testing. And evaluating trailers, messaging and in-game creative to see how players actually respond.

Under all of it, we stay ahead of shifts in behavior, platform and genre with large-scale trend data, digital landscaping and cultural insight, backed by a global panel of verified gamers.

Gaming market research FAQ

What is gaming market research?

Gaming market research helps developers, publishers and hardware brands understand player behavior, market trends and what drives discovery, conversion and loyalty. It covers concept testing, UX research, segmentation, pricing strategy and campaign evaluation, across console, PC and mobile. Basis runs it for AAA studios, indie teams and hardware brands across the UK, US and globally.

Why do gaming companies need market research?

Player expectations evolve fast, development cycles are long, and the cost of a missed launch is high. Gut feel doesn’t cut it when you’re making big bets on creative, UX and go-to-market. Research helps teams validate ideas early, understand their real audience, and make confident decisions at every stage of the game’s lifecycle.

What research does Basis conduct for gaming brands?

Basis helps gaming teams with player segmentation, concept and feature testing, UX and play-testing, campaign evaluation, pricing and monetization research, purchase-journey analysis and trend tracking. Work spans AAA studios, indie teams and hardware companies across the UK and US, backed by a global panel of verified gamers.

How is gaming market research different from general consumer research?

Gaming audiences are highly engaged, opinionated and culturally aware. Research needs to reflect the specific motivations behind play, identity, escape, competition, expression, as well as the fast-shifting dynamics of genre, platform and pricing. Basis brings deep gaming category expertise, not a generic consumer approach applied to games.

What gaming trends is Basis tracking right now?

Basis uses AI-powered landscaping and large-scale behavioral data to monitor shifts in player expectations, genre evolution, platform use and emerging models like AI-driven gameplay and social commerce in gaming. The goal is to help teams spot what’s coming early enough to act on it, not catch up after the fact.

How is Gen Z changing gaming behavior?

Gen Z plays across more platforms, discovers games through creators and communities as much as trailers, and expects identity, expression and social connection from play, not just escape. They’re quick to drop titles that waste their time. Basis tracks Gen Z players at scale through Organic Intelligence and Basis Signals, giving studios early visibility on the shifts that reshape the category.

Which markets can Basis run gaming research in?

Basis runs gaming market research in the US, the UK and globally from a single team, with award-winning teams on both sides of the Atlantic and a global panel of verified gamers. That means consistent method and comparable results across markets, with the local and cultural nuance that gaming audiences demand.

Why gaming teams choose Basis

We’re not just insight obsessives. We’re game obsessives. We get the pressure, the pace and what’s at stake when a launch doesn’t land. We don’t hand over a deck and disappear, we work with your team to make sure the insight drives action, from pitch to post-launch.

What we bring:

  • A proven track record with top-tier studios and publishers
  • Deep expertise across console, PC, mobile and cloud
  • Award-winning teams in the UK and US, and a global panel of verified gamers
  • End-to-end capability across qual, quant, Organic Intelligence and cultural insight
  • The confidence to challenge when it helps, and the focus to move fast when it counts
Gamer playing a console game

Pressure-test your next launch

Got a launch to nail or a challenge to crack? Let’s make it happen. Our video game market research helps you make informed decisions that resonate with your target audience and drive success. Whether you’re building from scratch or rebooting a classic, we help you make confident, player-aligned decisions at every stage.

Game developers using market research to improve a video game
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The global insight consultancy that digs deeper, challenges assumptions, and turns uncertainty into real business results.

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Basis Consumer helps brands decode what drives behavior, predict future shifts, and turn research into a competitive advantage.

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Basis B2B helps brands navigate long sales cycles, niche audiences, and high-stakes decisions with speed and precision.

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Basis Health helps pharma, biotech, and med device companies translate complex data into strategic clarity—fast.

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Bring your insights to life with executive-ready creative. We craft high-impact deliverables that go beyond reports, ensuring your insights are acted upon.

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Organic Intelligence builds custom data systems that read real conversation at scale, surfacing the shifts, tensions, and opportunities shaping your category, with a clear recommendation on what to do next.

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